Power off the phone then hold
Power off the phone then hold / volume up / power and home buttons all at the same time when you see the Samsung boot logo let go of all buttons and this will take you to the reset menu use the volume key to go to reset and wipe then use the power button to select it when that's done do the same to wipe the cache it's easy if you get stuck just ask good luck. Again I am not anything away from the note 3 it is an amazing phone. I just can't justify spending 750 dollars on some thing that doesn't drastically improve what I currently have. I may be looking at a Sony or lg phone due to build quality. Expect 64 bit processor. Since I buy off contract, this is a major investment, especially if I buy new you should find the auto backup in the settings menu of Google now a bit faster after a factory reset, but still not as fast as it was in 4.1.2. switch them all off is my recommendation. If you photograph something important send it manually to Dropbox. I normally use the app to check and uninstall or delete large files or apps that I no longer need.always bothered me so I usually enable rotation on demand to avoid it passing me off all the time. have tried about 5 methods with no luck. If you find one that works please let me know. Nothing to do with software just replace the micro usb cable of the charger but use the same charger that came with the china android smartphones brought a aftermarket dock USB cable and battery of nextbuying 8 pound us and es so I've got a spare battery and my original charges in about 3 hours its a duel charger as well hope this helps 55%of the time the phone was in use because the screen was on, which it was, but it wasn't showing in the bar graph as being awake. Screen on=awake? T-Mobile 4.3 OTA stock, it is possible it is a Knox message, but you would think there would be some kind of reference when searching on google for this message, but so far I have found nothing delete it or change with adding (.bak) in the end of apk name. don't change anything of files with Knox tag. after that..reboot, and root your phone. then, don't open apps update your SU app via Google Playstore.